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Frequently Asked Questions

Glad to meet you! We are Artisan Decor Shop. Our mission to give our customers the chance to buy high-quality products. Our goal is to make sure that everyone has access to safe, reliable, and innovative products, for a price that will leave you jumping with joy and of a quality that won’t leave you wishing for more!

We Use Carrier Based Shipping, Where The Times and Charges Are Calculated According to The Carrier. For More Information, Take A Look on Our Shipping Policy .

A tracking number will be added to your order details as soon as they are available. You will be notified via email so that you can keep track of the delivery status every step of the way.

If you receive damaged merchandise, please take a picture and email us the picture at sales@artisandecorshop.com right away.

Sure! We have a 15 day return policy, which means you have 15days after receiving your item to request a return. To start a return, you can contact us at sales@artisandecorshop.com Your refund will be automatically processed as soon as the order returns to our warehouse. Remind That Refund Time frame Can be Bounded on 14 Days.